We are a highly urbanized city and the regional center of Western Visayas

We are Iloilo City: ready to serve, prepared for risk, and open for opportunity.

We bring city services, trusted advisories, emergency guidance, visitor information, and investment support into one clear public front door for Ilonggos, businesses, visitors, students, workers, and partner agencies.

473,7282024 POPCEN population
180Barangays
7Districts
1stIncome class
Latest scan: We are focusing our 2026 public work on sustainable urban development, resilient city systems, Dinagyang tourism, online BPLS, public health, education, and social services. Open updates

Citizen Services

We put the most-used city transactions one tap away.

We make our services easier to find before you need to know which office handles them. From this hub, residents, entrepreneurs, visitors, suppliers, and investors can reach BPLS, OBO forms, civil-registry guidance, CDRRMO hotlines, transparency documents, tourism information, directories, careers, and public feedback channels with clearer preparation steps.

BP

Business Permit

We guide new business, renewal, amendment, retirement, inspection coordination, and compliance preparation through the official eLGU-BPLS path so entrepreneurs know what to prepare before submitting.

Start request
OB

Building and Occupancy

We help homeowners, contractors, architects, and business owners understand OBO requirements for building permits, occupancy, electrical work, demolition, billboards, and older structures.

Open OBO flow
CR

Civil Registry

We organize birth, marriage, death, certification, correction, endorsement, appointment, authorization, and overseas-request guidance around the life event you need to complete.

Prepare request
DR

Disaster and Emergency

We connect households, schools, offices, events, and barangays to CDRRMO hotlines, hazard reporting, evacuation guidance, ICARE center context, and alerts that explain what to do next.

Open disaster hub
311

Community Reporting

Tell us about local issues, receive a tracking number, view public status, and follow category, district, hotspot, backlog, and response-time trends without exposing private contact details.

Open reporting platform
TR

Transparency

We publish clearer access points for the Transparency Seal, Full Disclosure Policy, Citizen's Charter, procurement, PPP projects, budgets, public notices, careers, and office directories.

View records
IN

Invest in Iloilo

We help investors understand sector fit, workforce, livability, resilience, site visit requests, BPLS routing, PPP interest, MICE, gastronomy, and local enterprise support.

Open investor page

Why Iloilo Works

We are a livable regional capital with culture, commerce, and governance momentum.

We serve as a first-income-class highly urbanized city, the regional center of Western Visayas, and a hub for government, education, health care, logistics, finance, food, tourism, and MICE. Across our districts, we bring together heritage plazas, riverfront public space, business districts, universities, hospitals, ports, and airport access through the wider Iloilo metro corridor.

78.34 km2official land area
UNESCOCreative City of Gastronomy
ICAREresilience-center network
Iloilo City seal

Our commitment

We serve Ilonggos faster, keep our city ready, and make Iloilo easier to choose for investors, visitors, and partners.

  • Resident-first services and requirements.
  • Clear official portal handoffs.
  • Current advisories, not buried posts.
  • Investment and tourism stories grounded in real strengths.

Online Services

We connect your request to the right official channel.

When you start a request here, we prepare a clean service packet, save a local reference number, and route you to the correct official destination: eLGU-BPLS for business permits, OBO forms for building transactions, CDRRMO for emergency coordination, or city contact channels for other services.

  • Structured category, district, barangay, contact, and request details.
  • Service-specific official portal routing with query-ready payload.
  • Tracking that keeps your request details organized while we connect official systems securely.

For emergencies, call 911 or CDRRMO/ICER directly. Do not wait for a web form acknowledgement.

Directory

Search our city services by need, not by office name.

We organize services around the way people ask for help: permits, tax, health, social support, hazards, tourism, employment, documents, and investment.

Current Events and Advisories

We keep citizens informed with timely, source-linked updates.

July 2026

CDRRMO weather and emergency updates

We surface CDRRMO weather advisories, quick-call emergency numbers, and public safety information in a visible resident action center.

June 2026

Iloilo represented urban best practices globally

We continue to share Iloilo's local governance reforms and city initiatives in national and international forums, including the World Cities Summit.

May 2026

Sustainable urban development recognition

We welcomed recognition for sustainable urban development, with emphasis on resilience, environment, mobility, and people-centered governance.

January 2026

Dinagyang brought culture, tourism, and commerce together

We brought culture, faith, food, tourism, and commerce together through Dinagyang activities including the opening salvo, food festival, religious events, streetdance, fluvial procession, lights parade, Kasadyahan, and festival highlights.

History and Culture

We tell Iloilo's story as a living city, not only a destination.

We connect our origin story, district identities, gastronomy, heritage districts, riverfront public spaces, and festivals so residents, students, visitors, and cultural partners can understand why Iloilo feels distinct and why these places deserve protection.

StoryHistory of Iloilo

From Irong-Irong and early trade to La Muy Noble Ciudad de Iloilo, our history explains the city's port, commerce, faith, education, district pride, and civic confidence.

FoodCreative City of Gastronomy

We connect La Paz batchoy, Pancit Molo, KBL, seafood, markets, producers, bakeries, culinary schools, and food entrepreneurs to a UNESCO-recognized identity.

PlaceHeritage Districts

Calle Real, Molo, Jaro, plazas, churches, mansions, museums, old commercial streets, and civic architecture give visitors and residents a citywide heritage network.

Visit Iloilo

We make the city easy to explore, responsibly and confidently.

We present tourism, culture, transport, public space, events, emergency guidance, and local-enterprise opportunities together so visitors can plan with confidence and respect local communities.

GastronomyLa Paz batchoy, Pancit Molo, KBL, seafood, bakeries, market stories, food districts, producers, and UNESCO-recognized culinary culture.
HeritageCalle Real, Molo, Jaro, Fort San Pedro, plazas, churches, mansions, museums, civic architecture, and district walking routes.
River and active mobilityEsplanade-style public space, bikeways, waterfront promenades, shade, wayfinding, safety reporting, and greener city movement.
MICE and festivalsConvention activity, Dinagyang, food events, hotels, business districts, delegate support, public safety, and partner tourism services.

News, Events, and Video Previews

We bring official posts and event videos into the city portal experience.

Instead of plain text links, we preview official Facebook posts and public videos so residents and visitors can quickly recognize events, advisories, and city stories.

Trust and Transparency

We keep public records visible from the homepage.

We provide clear access to citizen charters, online services, full disclosure, procurement, public-private partnership information, public notices, and feedback channels so you can review government information faster.